Massage Envy Legal

A commitment to transparency and compliance

Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. The brand is built upon the belief that regular massage, stretch, and facials are integral components of whole-body wellness and keep your body working.

Choose from one of the topics below for more information:

MEF, LLC reserves the right to modify its policies at any time, so please check back frequently for the latest updates.

Terms and Conditions

standards of use for the www.massageenvy.com website (the “Website”), the Massage Envy® Mobile Application (the “Mobile Application”) and the Massage Envy® In-Store Forms Application (the “In-Store Application”) (the Mobile Application and In-Store Application are collectively the “Applications”).

Privacy Policy

Our Privacy Policy describes how information obtained from visitors of the www.massageenvy.com website, the Massage Envy® Mobile Application, the Massage Envy® In-Store Forms Application is collected, used, and disclosed.

Licensing

The Massage Envy trade name and logo may not be reproduced by any means or in any form whatsoever without express written permission from ME SPE Franchising,

Do not sell or share my info

Opt out of the “sale” or “sharing” of Personal Information through tracking technologies for the purposes of targeted or cross-context behavioral advertising.

U.S. State Supplemental Privacy Notice

This U.S. State Supplemental Privacy Notice supplements our Massage Envy Privacy Policy and describes information practices relating to California, Colorado, Connecticut, Utah, and Virginia residents.

Cookie Settings

Access the preference center that allows you to opt out of the disclosure of personal information we collect through certain cookies, including opting out of sales and sharing for analytics and targeted advertising. You can exercise your opt out rights by disabling the cookie toggles in this preference center.

ADA Accessibility

Massage Envy is committed to facilitating the accessibility and usability of its website, www.massageenvy.com, for all people. Visit our ADA accesbility page to learn more.

Transparency in healthcare

Access a link to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers.

Additional information

INDEPENDENTLY OWNED AND OPERATED LOCATIONS

Each Massage Envy franchised location is independently owned and operated, and pricing and services may vary by location.

Neither Massage Envy SPE Franchising, LLC, the franchisor, nor any of its past, present, or future affiliates or subsidiaries and their respective officers, directors, incorporators, members, partners, owners, agents, management, controlling parties, entities under common control, vendors, service providers, attorneys, employees, or representatives (all of the foregoing hereafter collectively referred to as “MEF”) is a party to any Wellness Agreement, membership agreement, or the Wellness Program. MEF is not responsible for any acts or omissions related in any way to services provided to you by independently owned and operated franchised locations.

Pricing

*Prices subject to change. Rates and services may vary by location and session. Price shown based on member and/or first-time guest rates. Members who utilize the Massage Envy national reciprocity system to redeem services at franchised locations other than their home location may be required to make additional payments based on pricing at the location where the service is redeemed. There is a surcharge of $40 per session for Massage Envy members who receive a service but are not a member at one of the independently owned and operated Massage Envy locations in Manhattan and Brooklyn, New York or the San Francisco Metreon location. Not all Massage Envy location offer facial and other services. For a specific list of services, check with specific location or see MassageEnvy.com. Additional local taxes and fees may apply. Each location is independently owned and operated. ©2015 Massage Envy Franchising, LLC.

Session

*Session time includes 10 minutes for dressing and consultation.

A 60-minute session includes 50 minutes of hands-on service and 10 minutes for consultation and dressing. A 90-minute session includes 80 minutes of hands-on service and 10 minutes for consultation and dressing.

Total Body Stretch

Stretching is generally known to help ease pain and tension and increase mobility. Stretch services are not intended to diagnose, prevent, or treat any medical condition, and you should consult your doctor if you are experiencing continual or severe pain in any area of your body.

Exfoliating Foot Treatment

Exfoliating Foot Treatment not available where prohibited or restricted by state law. If prohibited, an alternate therapy may be offered.

Microderm Infusion and/or Chemical Peel

Not all Massage Envy franchised locations offer skin care services or Chemical Peel and Microderm Infusion advanced skin care treatments. Chemical Peel is also referred to as Chemical Exfoliation in some markets. Microderm Infusion and Chemical Peels are not intended to diagnose, prevent or treat any medical or skin care condition, and you should consult your doctor if you are experiencing any medical or skin care concern. Individual results may vary. Check with your local franchised location for a complete list of services and offerings.

Questions or concerns?

Individuals with questions or concerns regarding their privacy or other legal matters should contact: Massage Envy Franchising, LLC; Attn: General Counsel; 14350 N 87th St, Ste 200; Scottsdale, AZ 85260, or by email at Privacy@MassageEnvy.com.